Refund policy


We want you to be happy with your purchase. If there is any issue with your order, please contact us and we will do our best to resolve it.


Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be returned in the original packaging where possible

To start a return, please contact us with your order number and reason for return.


Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.

We will arrange a replacement or refund as quickly as possible.


Items Lost in Transit

If your order does not arrive within the estimated delivery timeframe, please contact us and we will investigate with the shipping carrier.

If the package is confirmed lost, we will issue a replacement or refund.

Refunds

Once your return or claim has been approved, refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.

Shipping Costs

Shipping costs are non-refundable unless the item arrives damaged, defective, or incorrect.

If you have any questions about your order, please contact us and we will be happy to help.